Privacy Policy

1. Introduction

This Privacy Policy explains how 949t (we, us, our) collects, uses, stores, and protects your personal information when you use the 949t website at https://949t.tech, the 949t mobile app, or any service we operate. By registering an account or using our platform, you agree to the practices described here.

We serve players in Bangladesh. If you have questions about how your data is handled, contact our team at [email protected] at any time.

2. Data We Collect

We collect information in three main ways: directly from you, automatically as you use our platform, and from third parties such as payment processors.

Information you provide

• Full name, date of birth, and nationality
• Email address and phone number
• Username and password (stored as an encrypted hash)
• Residential address in Bangladesh
• Identity documents for KYC verification: National ID Card (NID), Passport, or Driving Licence
• bKash, Nagad, Rocket, Upay, or bank account details used for deposits and withdrawals
• Any messages you send to our 24/7 live chat or email support

Information collected automatically

• IP address, browser type, and operating system
• Device identifiers (for the 949t Android app)
• Pages visited, session duration, and click paths on our site
• Game history, bet amounts, wins, losses, and transaction records
• Cookie data and similar tracking technologies (see Section 6)

Information from third parties

• Payment confirmation data from bKash, Nagad, Rocket, and banking partners
• Fraud-screening results from identity verification providers
• Analytics data from aggregated, anonymised usage reports

3. How We Use Your Data

949t uses your personal information only for specific, lawful purposes. We do not sell your data to third parties.

• Account management: creating and maintaining your 949t account, verifying your identity, and processing login requests.
• Payments: processing deposits (minimum ৳250) and withdrawals (minimum ৳400), confirming transactions within our stated timeframes.
• Customer support: responding to queries via live chat and email.
• Legal compliance: meeting anti-money-laundering (AML) obligations, running KYC checks before your first withdrawal, and retaining records as required by applicable law.
• Responsible gambling: monitoring play patterns to identify at-risk behaviour, applying self-exclusion or deposit limits on request.
• Service improvement: analysing aggregated usage data to fix bugs and improve the 949t platform.
• Marketing (opt-in only): sending bonus offers, reload promotions, and cricket betting alerts if you have opted in. You can unsubscribe at any time by emailing [email protected].

4. Sharing Your Data

We share personal data only where necessary. We do not sell or rent your information.

• Payment processors: bKash, Nagad, Rocket, Upay, and bank transfer partners receive only the transaction details they need to complete a payment.
• KYC and fraud providers: identity verification partners receive your document scans and personal details strictly for verification.
• Game providers: Pragmatic Play, JILI, Spribe, FA Chai, KA Gaming, Red Tiger, and Ezugi receive anonymised player IDs and bet data to deliver gameplay. They do not receive your name, phone number, or financial details.
• Legal and regulatory authorities: we will disclose data if required by a valid court order, government agency, or applicable law in Bangladesh.
• Business transfers: if 949t is merged, acquired, or its assets transferred, your data may be shared with the acquiring entity, which will be bound by this policy.

5. Payments and Financial Data

All financial transactions on 949t are encrypted in transit using TLS. We store only the last four digits of mobile wallet numbers and masked bank account references. Full bKash or Nagad numbers are never stored in our databases after a transaction is confirmed.

Deposit confirmations arrive in approximately 4 minutes; withdrawals are processed within 30 minutes for verified accounts. Transaction records are retained for a minimum of five years to satisfy AML compliance requirements.

6. Cookies and Tracking

949t uses cookies and similar technologies to keep you logged in, remember your preferences, and measure site performance. We use three categories:

• Essential cookies: required for the site to function. They manage your session and security token. You cannot opt out of these.
• Analytics cookies: collect anonymised data about how players navigate the site. We use this to fix issues and improve the lobby. You can opt out in your browser settings.
• Marketing cookies: used only if you opt in to promotional communications. They help us understand which offers are relevant to you.

Most browsers let you delete or block cookies in their settings. Blocking essential cookies will prevent you from logging in. For more details on managing cookies in common Android browsers, search for your browser name and "clear cookies."

7. How Long We Keep Your Data

We keep your personal data for as long as your account is active and for a period after closure as required by law or business need.

• Active accounts: data is kept for the full duration of your account.
• Closed accounts: transaction records, KYC documents, and communication logs are kept for five years after account closure to meet AML obligations.
• Marketing data: deleted within 30 days of unsubscribing.
• Support chat logs: kept for two years, then permanently deleted.

8. Your Rights

As a 949t player, you have the following rights over your personal data. To exercise any of these, email [email protected] from the address registered to your account.

• Access: request a copy of the personal data we hold about you.
• Correction: ask us to fix inaccurate or incomplete data.
• Deletion: request that we delete your data where we have no legal obligation to retain it.
• Restriction: ask us to pause processing your data while a dispute is resolved.
• Portability: receive your data in a machine-readable format.
• Objection to marketing: opt out of promotional emails and SMS at any time.

We will respond to data requests within 30 days. We may need to verify your identity before acting on a request. If your account has a pending withdrawal or unresolved AML review, some deletion requests may be delayed until those matters are resolved.

9. How We Protect Your Data

We use a layered approach to data security:

• TLS encryption on all data in transit between your browser or app and our servers
• Passwords stored as salted bcrypt hashes — we never see your plain-text password
• Two-factor authentication available for your 949t account login
• Access to personal data limited to staff who need it to do their job, with detailed audit logs
• Regular security reviews of our payment and KYC integrations

No system is completely immune to attack. If a data breach occurs that is likely to affect your rights, we will notify you by email within 72 hours of discovering it.

10. Players Under 18

949t is strictly for players aged 18 and over. We do not knowingly collect personal data from anyone under 18. During KYC verification, we check date of birth against your NID, Passport, or Driving Licence. If we discover that a minor has registered, we will close the account and delete all associated data immediately.

If you believe a minor has accessed our platform, contact us at [email protected] so we can investigate.

11. Changes to This Policy

We may update this Privacy Policy when we change our services, add new payment methods, or when legal requirements change. The date at the top of this page always shows the most recent revision. If a change materially affects how we handle your data, we will notify you by email or by displaying a notice when you next log in to 949t.

Continuing to use 949t after a policy update means you accept the revised terms. If you do not accept the changes, you may close your account by contacting support.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a concern, reach out using the details below.